📧 info@bombaysoftwares.shop 📱 +91 8750148058

Last Updated: November 2024

Introduction

Welcome to Bombay Softwares. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

  • Personal Information: Name, email address, phone number, company name, job title, and other contact details you provide when filling out forms on our website or contacting us.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
  • Usage Data: Information about how you use our website, products, and services, including pages viewed, time spent on pages, and navigation paths.
  • Communication Data: Information contained in any communications you send to us, including the content and metadata of such communications.
  • Marketing and Communications Data: Your preferences in receiving marketing communications from us and your communication preferences.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our services
  • To process and complete transactions and send related information
  • To respond to your comments, questions, and requests and provide customer support
  • To send you technical notices, updates, security alerts, and administrative messages
  • To communicate with you about products, services, offers, promotions, and events
  • To monitor and analyze trends, usage, and activities in connection with our services
  • To detect, prevent, and address technical issues and fraudulent activities
  • To personalize and improve the services and provide content and features that match your interests
  • To comply with legal obligations and protect our rights and interests

3. How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or that of our users or the public.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Employee training on data protection and security practices
  • Secure backup and disaster recovery procedures

However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete personal information.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions.
  • Objection: You can object to our processing of your personal information for certain purposes.
  • Restriction: You can request that we restrict the processing of your personal information in certain circumstances.
  • Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Withdraw Consent: If we rely on your consent to process your personal information, you can withdraw your consent at any time.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to provide a better user experience. Cookies are small data files stored on your device. You can control cookies through your browser settings and other tools. However, if you disable cookies, some features of our website may not function properly.

8. Third-Party Links and Services

Our website may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete that information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate measures to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.

Notification and Communication Consent

By accepting this policy, you acknowledge and consent to receive notifications and promotional communications from us through various channels, including but not limited to:

  • Email
  • Mobile push notifications
  • SMS (Short Message Service)
  • RCS (Rich Communication Services)
  • WhatsApp
  • Any other digital communication platforms

If you prefer not to receive such updates or marketing communications, you may opt out by contacting us at info@bombaysoftwares.shop

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiries as soon as possible and work with you to resolve any concerns you may have about our privacy practices.

13. Consent

By using our website and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.